How long will it take to receive a back-ordered item?

We do our best to process items as soon as they become available. It may take a matter of days or several weeks. To check the approximate availability of an item,call (800) 811-9342, Monday-Friday, 8:00 a.m.-5:00 p.m. EST. You will be connected with a customer service representative who can help you. Outside the United States,call (212) 869-1255. You can also send your question to our customer service team. NoteBack-ordered items will only ship Standard delivery.